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CUSTOMER SERVICE

Award-winning customer service team


CUSTOMER SERVICE

Our award-winning customer service team leads our industry in servicing our customers in the most professional and timely manner. Our 1 hour call back (e-mails too!) guarantee ensures the timely and accurate delivery of information to our customers.

CSR TEAM >

MEET OUR ACCOUNT MANAGERS

TANYA ABITBOL

Director Of Business Development & Customer Service

JOSIE - I have been with Spector and Co. for 16 years now and have grown close to many of my colleagues and customers. A position that started as part time has developed onto a successful career that I am proud of.

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JOSIE DI STAOLA

Team Lead

For those who don’t know me, shame on you! I’ve been with Spector for 16 years and consider this home away from home. I am married and have 2 little girls who are my world.

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RANDI DRESHER

Senior Account Manager

From the East to Mid and West Coast this is where you shall find me, almost all over the map in Canada and it been great rollercoaster ride since the 1st day I started 16 years ago.

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PAOLA RICCIO

Senior Account Manager

I started as a receptionist and a year later I moved to customer service assistant …Now I have worked up the ladder to an account manager and I’m loving it!

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NANCY FERREIRA

Account Manager

JENNIFER - I’ve been working for Spector going on 3 years now….2 of those years I spent as being an administrative assistant for the US and I have made my way to being an account manager for Canada!

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JENNIFER BLACK

Account Manager

SUZANNE - I like to think of myself as a pretty positive person, a glass half full kind of girl, which definitely helps when you deal mainly with issues all day long.

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SUZANNE MCKENZIE

Resolution Supervisor

I am 57 years old, and am like the mama bear of our CSR team. When someone is sick, I run over with candy, tea + honey, band aid, etc… On birthdays, I cut the cake and make sure everyone gets a piece of the pie.

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JOANNA MAZUR

Customer Service Administrative

CATHERINE NEWTON

Receptionist


1 Hour Call Back

Extended Customer Service hours until 11pm EST